Information Technology – System Support Option

The Information Technology – System Support degree option at GTCC is designed for students who wish to start a career in information technology. This degree provides fundamentals in a variety of areas including network operating systems, networking, information security, database, and web design. Upon graduation, students will be prepared to start a career as a Desktop Support Analyst or Help Desk Technician, or plan on starting a service support business.

Credentialing Options

Frequently Asked Questions

You will need to follow the general enrollment process for GTCC. During the advising process, you can tell your advisor which option you want to study within this curriculum. Your advisor will help you sign up for the specific courses you need.

John Carver, Instructor
336-334-4822, ext. 50082
jrcarver@gtcc.edu

Yes, Financial aid is available if you qualify. Please visit the Financial Aid web page or contact the Financial Aid office at 336-334-4822, option 3.

No. All software needed to complete this degree is free to students. You will learn to use several industry-standard professional network operating systems and network monitoring and maintenance applications during the completion of this degree.

You will need a PC running the Windows operating system. An Apple brand computer running the MacOS operating system may not support some of the software you are required to use. If using a Mac, please ensure you can dual boot to Windows or use a virtualization application (such as Virtual Box, VMware, Parallels, etc.) for Windows applications.

Yes, this program is offered entirely online as part of our Online Learning Program. It is also available at our Jamestown Campus.

Maybe. We will evaluate each course you completed at other academic institutions to ensure the currency and relevance of the credit applied. Also, we will assess your current certifications to see if and how they can be applied to your degree plan.

Several courses include industry skills and standards in the delivery. Concepts from the Microsoft Server; CompTIA A+, Network+, Security+, and Server+ certifications are included in the courses. Although this does not guarantee your success in passing the certification exams, practice tests and study plans are provided to you to measure your readiness.